Service and Maintenance
Sauna Service, Maintenance and Spare Parts
At Sauna HQ we offer a complete after sales service and maintenance programs for your sauna or steam room.
Our qualified technicians carry a large range of spare parts to ensure every service call out is competed on a single visit unless previously advised.
For commercial sauna and steam room customers we recommend a scheduled maintenance program. Sauna heaters and steam generators that operate 6-7 days a week for long periods each day require on going service to ensure reliable performance.
-
Bronze Service2 Service visits per year
- 12 or 18 Month contract
- Fixed price service visits
- 5% Discount on spare parts
- 2 to 3 Business day response to breakdowns
-
Silver Service3 Service visits per year
- 12 or 18 Month contract
- Fixed price service visits
- 5% Discount on spare parts
- 2 Business day response to breakdowns
- 10% Discount on Labour for breakdowns
-
Gold Service4 Service visits per year
- 12, 18 or 24 Month contract
- Fixed price service visits
- 10% Discount on spare parts
- Priority Next business day response to breakdowns
- 15% Discount on Labour for breakdowns
Each Maintenance programme contract is individually prepared depending on your location and equipment access.
Residential Customers:
We advise all home sauna owners that a service should be carried out every 4-5 years.
We advise all home steam room owners that a de-scale service should be carried out every 2-3 years.
Our vision is to be the first choice for any sauna or steam room project in Australia. Customer focused and always prepared to find solutions to challenging installations is what sets Sauna HQ apart from mass production flat pack providers.